Who we help
Different reasons, the same problem in the way
There are six situations this is set up for. What they have in common is somebody with a job to do, and an accommodation problem sitting in front of it.
The service is the same whichever one you are. You tell us where your people need to be, when, how many and for how long, and we come back with corporate accommodation that fits. What changes between them is the detail we ask about, so each one is set out below.
What they all have in common
- Somebody has to live away from home for longer than a hotel makes sense for
- The company is paying, so it has to be invoiced properly
- The dates are never as fixed as they look at the start
- Nobody involved wants accommodation to become their job
If your situation is not one of the six, send it anyway. Most requirements turn out to be a version of one of these.
HR and people teams
Looking after somebody who has to work away, without it becoming your job.
A new starter needs somewhere to live before they can move. A secondment runs longer than anybody planned. Somebody is on a temporary site for three months and the hotel is starting to wear them down. It lands on HR because welfare lands on HR, and it sits on top of everything else you are already doing.
We take the requirement off your desk. You get one point of contact, and we look for accommodation with a kitchen, laundry and somewhere to work rather than another hotel room. It is invoiced to the company instead of arriving as a pile of expense claims. If something goes wrong during the stay, your employee tells us and we deal with it, not you.
What we usually ask you
- Who is staying, and whether anybody is coming with them
- The site or postcode they need to be near
- The start date, and your best guess at the end date
- Anything that matters to them, such as parking or a quiet street
Relocation and mobility
A settled base while somebody finds a permanent home.
Relocation runs on a gap: the job starts before the house does. That gap can be a fortnight or it can be five months, and it usually changes at least once along the way. A hotel room makes it worse, because nobody can live properly out of one while also viewing houses at the weekend.
So we look for somewhere the person, and often the family, can actually live: space to unpack, room to cook, a front door of their own. What is available depends on your dates, so the earlier we hear, the more there is to choose from. Extensions are normal on this kind of stay, and we plan for them from the start rather than treating them as a problem later.
Typical of this one
- A stay measured in months rather than nights
- Dates that extend when the house search takes longer
- Room for a partner, children or a pet, if you tell us early
- Invoicing to the employer or to the relocation agency
Project and construction teams
Several people near the site, on dates that move.
Project accommodation is a logistics problem, not a hospitality one. You have a crew, a site, a programme that slips, and a finance team who do not want twelve people booking their own hotels on twelve different cards.
We put the crew near the site, in accommodation that suits people working long days: somewhere to cook, somewhere to dry work clothes, and parking for vans where the property allows it. One booking, one invoice, and dates we expect to change.
What we usually ask you
- The site postcode, and how far out is acceptable
- How many people, and whether they need to be together
- Vehicle types, so the parking is right
- Programme dates, including how likely they are to move
Insurance and displacement
A household out of their home while the work is done.
This one is different from the rest, because the people staying did not choose to. A flood or a fire has already happened, and the accommodation is the part that decides whether the next few months are bearable or not.
We treat it that way. The priority is somewhere the household can live normally: the right number of bedrooms, a proper kitchen, and schools and work within reach where that can be done. We keep the handler informed so the file does not have to be chased, and we take ownership of the stay so the policyholder is not the one making the calls.
Typical of this one
- A household rather than a worker, sometimes with pets
- A duration governed by the repair, so open ended at the start
- Schools, work and family within reach of the property
- Invoicing to the insurer, loss adjuster or claims handler
Contractors and consultants
Weekday stays that stopped making sense in a hotel.
Four nights a week for six months is a lot of hotel rooms. It gets claimed back line by line, and it means eating out every night and working from the end of a bed.
A serviced property changes the shape of the week. We look for somewhere with room to cook and somewhere to work that is not the end of a bed, quoted for the whole stay rather than a night at a time, so you can compare it properly against what you are doing now. Book it yourself or have the end client invoiced, whichever suits the contract.
What we usually ask you
- Which nights of the week are actually needed
- How many weeks or months, and whether it rolls on
- Whether you need a desk, and how much of one
- Who is being invoiced, you or the end client
Finance and procurement
One supplier, one invoice, and no expense claims to reconcile.
Accommodation is one of the easiest lines in a business to lose control of. Everybody books their own, everybody claims it back, and at the end of the quarter nobody can tell you what it actually cost or whether it was reasonable.
Putting it through one supplier fixes the reporting before it fixes the price. You get a single invoice, purchase order numbers where you need them, and payment terms agreed at the start rather than argued about later.
Typical of this one
- Purchase order numbers carried on every invoice
- Payment terms agreed before the first booking
- One supplier record instead of a dozen expense lines
- A single point of contact when a query comes back
If none of those fit
Send it anyway
Most requirements are a version of one of the six. The ones that are not are usually the more interesting ones.
We would rather read a requirement and tell you honestly that we are not the right fit than have you guess from a website. If the accommodation we arrange does not suit it, we will say so, and where we can we will point you at somebody who does.
If you want to see the process before you send anything, how it works sets out all five steps and what we need at each one.
What every requirement gets
- One person owning it, from the first message to the last check-out
- Options that fit the brief, with clear pricing and what is included
- An invoice to the company, with purchase order numbers where you need them
- A reply during office hours, Monday to Friday, 9am to 5pm, and a support line that answers 24/7 once the stay has started
Quicker to say out loud? 01733 964574
Tell us what you need
Got somebody who needs somewhere to stay?
Where, when, how many and how long for. Send us those four and we will come back with options that fit.